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A Safer Place: Disaster Communications

Post Date:01/19/2020 8:30 AM

DisasterCommNo matter the situation, in public or private organizations, whenever there is discussion for areas to improve, communications is always mentioned. Sandy City has worked hard to identify and provide multiple avenues to communicate with residents and businesses following a disaster.

Here are some methods for receiving communications from the City:

  1. Aquahawk (WaterWatch). Primarily for municipal water users, this service provides phone, email, and text capability, allowing the City to push information to you in a disaster. Sign up at https://sandut.aquahawk.us/login
  2. CityServe. This Sandy City application allows residents to quickly make service requests from the convenience of their mobile device or desktop. It also allows the City to provide important information through email or text messaging. Download the app by searching for Sandy CityServe on your smartphone’s app store.
  3. Reverse 911. Using Reverse Notification, residents can be alerted of an incident with a phone call or text message. In order to receive notifications on your cell phone, residents need to sign up for this service: www.vecc9-1-1.com/voip-registration/

For these and other ways to sign up and connect with Sandy City, go to:
sandy.utah.gov/citizen-connect

While these methods allow multiple forms of communication, they do not replace the need to call 911 in an emergency.

Additional means of communication between the City and residents, include the City’s e-notification system, the Federal Emergency Management Agency’s Integrated Public Awareness and Warning System, etc. In order to make Sandy City a safer place, we encourage every resident to sign up and follow us to maximize our ability to reach out to you in the event of a crisis or disaster. 

For more information on ways to prepare yourself and your family or business for a disaster, call Jeffory Mulcahy, Sandy City Division of Emergency Management, (801) 568–7279 or email jmulcahy@sandy.utah.gov. For additional emergency preparedness information go to:
sandy.utah.gov/departments/emergency-management.