BILLING UPDATE :
The city will temporarily suspend nonpayment disconnections for our customers as we all navigate the challenges of the coronavirus together. Continued water service should not be a concern at this time.
DRINKING WATER SAFETY AND THE CORONAVIRUS
Your drinking water is safe from COVID-19. Our source protection, water treatment, and system disinfection protect against water-borne viral infections, including the coronavirus. Sandy has plans in place to maintain all essential water operation functions. Additionally, several levels of redundancy and backup water supplies are on hand if needed. The COVID-19 emergency should not interrupt our water supply. However, an earthquake or natural disaster is always a risk, so it is a good idea to keep water on hand and stored for such emergencies. Emergency planners recommend storing one gallon of water per person in your household per day; this allows two quarts for drinking and two quarts for food preparation and sanitation.
A MESSAGE FROM OUR FRIENDS AT THE SEWER DISTRICT:
Don't cause the sewer to back up! Wipes and paper towels go in the trash, not sewers. Utah DEQ warns that flushing paper towels and sanitary wipes cause sewers to plug and back up into homes.
While Sandy City does not own or operate sanitary sewer service in our City, our partner sewer districts ask to remind Sandy residents that flushing the wrong thing down the toilet or disposal can cause extensive and messy damage in your home and/or your neighbors by plugging and backing up the sewer. Sewer service in Sandy is provided by 3 special service districts depending upon where you live: Sandy Suburban Sewer, South Valley Sewer District, and Cottonwood Sewer Improvement District (see map below for your area). If you have a question about your sewer service, please contact your sewer district:
Cottonwood Improvement District
Phone: (801) 943-7671
Sandy Suburban Improvement District
South Valley Sewer District
It is necessary to winterize all irrigation systems by shutting down the system at the “stop-and-waste valve” to release pressure in the pipes and drain the water from the system to protect any components that could freeze. Failure to drain the system usually results in broken sprinkler lines and flooded yard areas. By taking a little time this fall to winterize and shut off your stop-and waste valve, you can prevent very costly repairs.
Locate the stop-and-waste valve, which is generally located on the service line between the water meter and the house. Once the system has been shut down, drain each sprinkler line. Some systems have drain valves that can be opened to drain the system, or it may be necessary to blow out the system using compressed air (you may wish to consult an irrigation professional for this service).
click here for more information.
Utah Water Savers Rebate Programs
The Utah Water Savers Rebate Programs are up and running! Sandy City residents, you can now apply for rebates on certain water-saving products through a state-funded water conservation initiative. For more information about rebates for the installation of water-efficient toilets and smart controller landscaping systems, and to apply for rebates, please visit: utahwatersavers.com
Click below for a short summary of water topics relevant to Sandy City:
- Utah Water Legislation (2019 session).
Sandy Streetlights Utah Water Legislation
Smart Water Planning Water Rates
Water Rights Summons Information. Links provided below:
Department Mission Statement:
"Proudly working together to provide quality utility services for our customers."
Director: Tom Ward, PE
Assistant Director/Operations Manager: Scott Ellis
Assistant Director/Engineering Manager: Richard Benham, PE
Business and Conservation Manager: Abi Holt
Provides overall services and support to the residents of Sandy. These services include: maintenance of our waterlines, preservation of wells to insure drinking water quality, cross-connection control and street light maintenance. Also, responds to citizen inquiries, complaints and requests regarding drainage and irrigation.
This division manages and coordinates the planning, design and construction of capital improvements projects, as well as inspecting and review of all new developments in the City. They are also responsible to oversee the City's water rights, as well as involvement in irrigation companies with which the City owns shares.
Provides overall support to the department. This division performs research, analysis and general management of budgets, purchasing, front office support and operations. Also, within this division is the GIS (Geographic Information System) support, locating of utilities, mapping, GPS data gathering, drafting, management of the watershed, conservation education programs, and the City's Water Conservation Garden - Sego Lily Gardens.
Summary of Operations
The Public Utilities Summary of Operations is a document created annually to report on our operations. This document assists us in reviewing our history and looking to our future for opportunities for improvement. Please take a look and contact us if you have any questions at (801) 568-6087 or by email.
If you received a Summons from the State regarding water rights, see image, please review the Fact Sheet below and contact the state offices at (801) 538-5282 with any questions.
Public Utility Links
- Backflow/Cross Connection
- Detention/Retention Basins/Parks
- Development Standards & Requirements
- Document Library
- Public Utilities Projects
- Road Projects
- Standard Specifications
- Storm Water
- Street Lights
- Utility Billing
- Utility Ordinances
- Water Conservation
- Water Pressure ⁄ Meter Info
- Water Quality Report
- Winter Sprinkler and Garden Care